virtual tour example

home gallery product info downloads buy now support learn more search

support

Trouble report 899

Black-and-white TIFFs display incorrectly on Mac

Versions affected

5.0 Mac Edition only

Description

When you import a black-and-white TIFF on Mac, it displays in red-and-white instead of black-and-white.

This problem exists only in the Mac Edition, not in any of the Windows Editions.

Patch

We have prepared a patch for The Panorama Factory V5.0 that corrects this problem.

This cumulative patch corrects the problems described in Trouble Reports 759, 761, 794, 802, 805, 806, 811, 823, 842, 854, 856, 895 and 899.

Mac Patch

Download here
http://www.panoramafactory.com/patch/pfactory_patch_5.0.2696.dmg (3.1 MB)

(supersedes patches 5.0.2669, 5.0.2673, 5.0.2675, 5.0.2677and 5.0.2686)

  1. If the patch disk image does not open automatically in Finder, locate the downloaded file with Finder and double-click it to open it.
  2. In Finder, you should see a window with some instructions and the icon for a file with a name similar to Do_Patch_0000.term.
  3. Double-click the Do_Patch icon to install the patch.
  4. A Terminal window opens and displays messages about the patch installation.
  5. If all goes well, the messages in the Terminal window will tell you that the patch is complete.
  6. Close the Terminal window and eject the disk image.

Windows

This problem does not exist in the Windows Editions of The Panorama Factory.

Status

Corrected in V5.1.


Revised: January 30, 2008

 1999-2008 Smoky City Design, LLC and John Strait