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Trouble report 819

OS X 10.5 Leopard reports that The Panorama Factory's setup and patch DMG files are corrupted

Versions affected

5.0 Mac Edition

Description

The DMG files we provide to install The Panorama Factory and to patch it are flagged by OS X 10.5 Leopard as corrupted.  If you attempt to open one of the DMG files under OS X 10.5 Leopard, you may receive a message similar to this:

The disk image you are opening may be
damaged and could damage your system.

The DMG files do not report as corrupted under OS X 10.4 or earlier and do work properly.  Apparently OS X 10.5's disk checking is more rigorous than 10.4.

Workaround / Status

We have repaired the DMG files so that Leopard will not think they are corrupted.  If the problem persists after downloading the repaired DMG file, please contact support@panoramafactory.com

Mac Setup

Please download a new copy of the setup DMG file from http://www.panoramafactory.com/download.html.

Mac Patch

Download here
http://www.panoramafactory.com/patch/pfactory_patch_5.0.2696.dmg (3.1 MB)

(supersedes patches 5.0.2669, 5.0.2673, 5.0.2675, 5.0.2677and 5.0.2686)

  1. If the patch disk image does not open automatically in Finder, locate the downloaded file with Finder and double-click it to open it.
  2. In Finder, you should see a window with some instructions and the icon for a file with a name similar to Do_Patch_0000.term.
  3. Double-click the Do_Patch icon to install the patch.
  4. A Terminal window opens and displays messages about the patch installation.
  5. If all goes well, the messages in the Terminal window will tell you that the patch is complete.
  6. Close the Terminal window and eject the disk image.

Revised: January 29, 2008

 1999-2008 Smoky City Design, LLC and John Strait