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Trouble report 1158

Meta keys (SHIFT, CONTROL, ALT, COMMAND) sometimes do not work on a secondary Mac keyboard

Versions affected

5.0 - 5.2.2748 Mac Edition only

Description

If your computer has two keyboards, sometimes the meta keys (SHIFT, CONTROL, ALT, COMMAND) on the second keyboard do not work properly.   This is a problem particularly when you use an external keyboard on a laptop with the cover closed.

Examples of things that do not work properly:

  • COMMAND+SHIFT (500% zoom).
  • ALT key as a modifier for editing decorations.
  • SHIFT and/or COMMAND to modify selection of thumbnails and decorations.

Workaround

Use the primary keyboard.

Status

Corrected in V5.3.


Revised: March 10, 2009

 1999-2009 Smoky City Design, LLC and John Strait