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Won't run

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Kent Kieswetter
Posted on Saturday, March 01, 2003 - 12:40 pm:   Edit PostDelete Post

I downloaded you panarama program but when I try to open it all it does is install.
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John Strait
Posted on Saturday, March 01, 2003 - 12:50 pm:   Edit PostDelete Post

The file you downloaded, pf2p4.exe, is the installer for The Panorama Factory, not the program itself. When you install The Panorama Factory, it installs multiple files in a folder on your disk and adds commands to the Windows Start menu that can be used to run the program. The installer does not automatically create a desktop icon for The Panorama Factory.

To run the program after installing, select the Windows Start menu (normally in the lower-lefthand corner of your screen). Then select the Programs folder and the Smoky City Design sub-folder. The Panorama Factory application should be in that folder.

If you want to create a desktop icon for The Panorama Factory, right-click on The Panorama Factory icon in the Start menu. Select "Send to" from the pop-up menu and then select "Desktop (create shortcut)."
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Randy Leonard
Unregistered guest
Posted on Saturday, July 16, 2005 - 5:11 pm:   Edit PostDelete Post

Downloaded Panorama Factory, ran the install program on Windows 2000 Pro. It installed, it's on the start menu. I am logged in as Administrator, also in the Local Group - Administrators on the local machine.. But when I try to run the program it dies with message "Can't start the application because files cannot be created in the system Temp folder H:\. Have tried moving the location in Environmental Varialble, checked the existence of the two folders (H:\TEMP and H:\TMP - they are there and permissions are set to Everyone - Full Control.

It won't run, won't open, cannot evaluate

thanks,

Randy Leonard
randy@spintown.net
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John Strait
Moderator
Username: Jstrait

Post Number: 198
Registered: 5-2001
Posted on Monday, July 18, 2005 - 11:09 am:   Edit PostDelete Post

Hi Randy,

If you're receiving the message:

Can't start the application because files cannot be created in the system Temp folder H:\
this indicates that the system Temp folder is set to H:\, not to h:\TEMP or H:\TMP. You have run into a limitation of The Panorama Factory that the Temp folder cannot be set to the root of a disk drive, it must be set to a folder within the drive.

Please double check your Environment variables. The Environment variable used by The Panorama Factory is the TMP variable. Sometimes Windows systems also have a TEMP variable, but this one does not affect The Panorama Factory. And sometimes this variable is set both as a System variable and as a User variable. In this case, the User variable overrides the system.

set environment variables

If you still are unable to get it to run after double-checking the Environment variables, please contact support@panoramafactory.com for personalized assistance.

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